Response Codes
Upon completion of a transaction, our payment gateway will send a two-digit response code back to your website, indicating whether or not the transaction was processed successfully. You can use these codes to dictate what your site displays to your customers (e.g. a page that reads, "Thank you for your payment" or "Your transaction could not be processed".)
Please note that some of these response codes are designed for in-person transactions, and do not apply to online payments.
| Response Code |
Response Text |
Result |
| 00 |
Transaction Approved |
 |
| 01 |
Refer to Issuer |
 |
| 02 |
Refer to Issuer, special |
|
| 03 |
No Merchant |
|
| 04 |
Pick Up Card |
|
| 05 |
Do Not Honour |
|
| 06 |
Error |
|
| 07 |
Pick Up Card, Special |
|
| 08 |
Honour With Identification |
|
| 09 |
Request In Progress |
|
| 10 |
Approved For Partial Amount |
|
| 11 |
Approved, VIP |
|
| 12 |
Invalid Transaction |
|
| 13 |
Invalid Amount |
|
| 14 |
Invalid Card Number |
|
| 15 |
No Issuer |
|
| 16 |
Approved, Update Track 3 |
|
| 19 |
Re-enter Last Transaction |
|
| 21 |
No Action Taken |
|
| 22 |
Suspected Malfunction |
|
| 23 |
Unacceptable Transaction Fee |
|
| 25 |
Unable to Locate Record On File |
|
| 30 |
Format Error |
|
| 31 |
Bank Not Supported By Switch |
|
| 33 |
Expired Card, Capture |
|
| 34 |
Suspected Fraud, Retain Card |
|
| 35 |
Card Acceptor, Contact Acquirer, Retain Card |
|
| 36 |
Restricted Card, Retain Card |
|
| 37 |
Contact Acquirer Security Department, Retain Card |
|
| 38 |
PIN Tries Exceeded, Capture |
|
| 39 |
No Credit Account |
|
| 40 |
Function Not Supported |
|
| 41 |
Lost Card |
|
| 42 |
No Universal Account |
|
| 43 |
Stolen Card |
|
| 44 |
No Investment Account |
|
| 51 |
Insufficient Funds |
|
| 52 |
No Cheque Account |
|
| 53 |
No Savings Account |
|
| 54 |
Expired Card |
|
| 55 |
Incorrect PIN |
|
| 56 |
No Card Record |
|
| 57 |
Function Not Permitted to Cardholder |
|
| 58 |
Function Not Permitted to Terminal |
|
| 59 |
Suspected Fraud |
|
| 60 |
Acceptor Contact Acquirer |
|
| 61 |
Exceeds Withdrawal Limit |
|
| 62 |
Restricted Card |
|
| 63 |
Security Violation |
|
| 64 |
Original Amount Incorrect |
|
| 66 |
Acceptor Contact Acquirer, Security |
|
| 67 |
Capture Card |
|
| 75 |
PIN Tries Exceeded |
|
| 82 |
CVV Validation Error |
|
| 90 |
Cutoff In Progress |
|
| 91 |
Card Issuer Unavailable |
|
| 92 |
Unable To Route Transaction |
|
| 93 |
Cannot Complete, Violation Of The Law |
|
| 94 |
Duplicate Transaction |
|
| 96 |
System Error |
|